Polished Professional

 

Outshine the Competition

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In today's world, many people may possess intelligence but lack the social finesse to highlight it. In a business environment, it is vitally important to be aware of business protocol, corporate courtesy and good business etiquette, whilst keeping the need to understand and appreciate cultural differences in mind.

 

This up-to-date and interactive course, focuses on the elements which key individuals need to enhance their image and present themselves to others in a sophisticated and confident style. People prefer doing business with those who reflect a universally accepted standard of quality behavior. This workshop promotes an in-depth knowledge and confidence of the intricacies of business/social protocols and is in harmony with the growing emphasis on character education and positive self-esteem. 

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“Good manners are cost effective. They not only increase the quality of life in the workplace, they contribute to employee morale, embellish the company image, and play a major role in generating profit.” —  Letitia Baldrige

                                                                                                                                                         

Key Content

 

• Introduction to Etiquette and Decorum

• The Cost of Impoliteness to Your Business

• Understanding Unwritten Rules

• Hand Shaking and Introductions

• The Art of Business Conversation

• Remembering People’s Names

• The Art of Mingling

• Professional Image and Attire

• Effective Communication

• Body Language & Gestures

• Elegant Poise & Posture

• Business Card Etiquette

• Managing Technology

• E-mail & Social Media Etiquette

• Telephone Etiquette

• Dining Etiquette Basics

• Business Social Etiquette

       And many more… 

 

This Course is Suitable for 

 

• Business Unit Heads

• Managers & Executives

• Sales & Marketing Professionals 

• New Hires

• University Graduates 

• Clubs and Associations

• Anyone who wants to enhance their business / social skills to be promoted, improve their personal and professional image, improve their relationships with colleagues and clients, and learn new skills to stay on the top.

 

Workshop Details

Date: As required
Duration: Half-day, Full-day
Where: Venue of your choice
Group rates and sibling discounts are available.

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For personalized pricing details, we invite you to contact us directly. This allows us to understand your unique needs and tailor our services to provide the best value for you. We're here to help you achieve your etiquette goals in the most effective way possible.