In-House Training

 

Make the right move  

​

If you have a number of people with the same training requirement, you will probably find it more cost effective to have us deliver your training at a venue of your choice. We are always happy to come to you.

 

Customize training for your organization and your challenges 

​

A major benefit of an in-house training course, is that it offers the opportunity to have aspects of the course customized to be more specific to your organization and the challenges you have. We can tailor the delivery of the event to be consistent to your own policies, processes and systems so that you can relate the learning points covered to the workplace more readily. We will design a training session from scratch with your input. That means you can decide on duration, content, delivery modes, timings and other variables.

​

“Manners are a sensitive awareness of the feelings of others. If you have that awareness, you have good manners, no matter what fork you use” — Emily Post

 

Key Content
 

• Business and Social Etiquette

• What is Etiquette? and Why Business Etiquette Matters

• Civility in the Workplace

• Business Dress and Grooming

• Greetings and Introductions

• Business Card Exchange

• Communication Etiquette

• Business Social Situations and Networking

• Etiquette on the Golf Course

• E-mail & Social Media Etiquette

• Building Your Personal Brand

• Interview Skills

• Workplace Etiquette

• Telephone Etiquette

• Meeting Etiquette

• Conversational Do’s and Don’ts

• Giving, Receiving Gifts & Thank You Letters

• Hotel & Restaurant Etiquette

• Invitation Cards, RSVP’s

• Social and Business Customs of Different Cultures and Countries Around the World

• Dining Etiquette / Food & Drink

• The Art of Fine Dining

• Table Manner

• Identify Variations in Glassware, Cutlery & Crockery 

• Wine and Food Harmony

• Wine/Champagne Etiquette and Tasting

• Art of Drinking Whisky and Cognac

• WINE – Elementary Program 

• Aperitifs and Digestifs 

• Alcoholic and Non-Alcoholic Drinks

• Food & Drink Taboos and Other Dining Conundrums

• Afternoon Tea Etiquette

• The Art of Napkin-Folding

​

Dining add-on: A dining etiquette lunch or dinner may be added on to a program (additional fee applies)

​

One-on-One Confidential Training

We provide one-to-one confidential guidance that can be specifically tailored to individuals and business ventures.

​

Length

​

Half-day (up to four hours)
Full-day (up to eight hours)