Offering In-Person & Online Classes and Workshops

Why Etiquette?

Etiquette is more than just good manners. It is based on the principles of Consideration, Respect, and Honesty, which are universal and timeless. Unlike manners, which can vary by culture and change over time, these principles of etiquette remain constant and cross cultural boundaries. Etiquette is a powerful tool that can help individuals succeed in the modern world, and our services are designed to help you develop these crucial skills.

Savoir-faire is the knowledge of what to do in any situation, and savoir-vivre is the ability to live life well with poise, good manners, and elegance. These qualities are important because they give us self-confidence and guide our interactions with others. It's never too late to refine your etiquette and manners—they can be taught and learned at any stage of life.

Our Services
We offer a wide range of Etiquette and Manners Coaching services, including both one-on-one and group coaching options.

Professional Etiquette: Enhance your professional presence and effectiveness.

Business Etiquette: Master the skills needed to succeed in business environments.

Dining Etiquette: Learn the art of graceful dining for any occasion.

Afternoon Tea Etiquette: Discover the traditions, dress code, and proper etiquette for an elegant tea experience.

Social Etiquette: Improve your social skills for various settings.

Workplace Etiquette: Foster a respectful and productive workplace culture.

Communication Skills Coaching: Excel in any interaction with effective communication.

International Etiquette: Expand your global reach with cross-cultural etiquette training.

Personal Branding Strategies: Develop a strong personal brand that reflects your unique qualities.

Hospitality Consultancy: Specialize in creating customized SOPs for food and beverage operations in hotels and restaurants, ensuring consistency and quality.

Mystery Guest Services: Provide anonymous evaluations to enhance customer satisfaction and operational excellence in hotels and restaurants.

We also offer online etiquette classes, allowing you to master Professional Etiquette, Business Etiquette, Dining Etiquette, Social Etiquette, Afternoon Tea Etiquette, and more...all from the comfort of your home.

No matter where you are in the world, you can refine your skills, boost your confidence, and present yourself with poise and elegance in any setting.

Why Choose Us
At Etiquette Matters, we are dedicated to helping Canadians better understand the nuances of etiquette and express themselves more effectively. Our comprehensive training programs are designed to equip you with the poise and confidence needed to navigate social and professional settings with ease.

Whether you are in Oakville, Toronto, the GTA, Burlington, Mississauga, Hamilton, Milton, Grimsby, Niagara or other nearby cities, we are here to guide you. Join us at Etiquette Matters and discover how mastering professional and business etiquette can enhance your career and personal relationships.

Contact Us
Contact Etiquette Matters today to learn more about our upcoming classes and workshops Let us help you develop the crucial skills needed to transform your personal and professional life.

COURSES

Etiquette Essentials for Teens

WHAT PEOPLE SAY
ABOUT US

"I highly recommend Etiquette Matters for etiquette coaching and training. We had the pleasure of hosting a company-sponsored event for International Women's Month, and Nuwan was an absolute delight to work with and a true ally. He delivered an engaging, interactive session, explaining each topic in great detail.

Before taking Nuwan's workshop, I thought I had good etiquette, but I quickly realized there were things I didn't know or was doing incorrectly. I'm so glad I attended his workshop. Now, I can confidently navigate any setting, thanks to the valuable knowledge I gained from this session."

Karen Mariano

"Nuwan did a great job teaching our group of 40 university students about dining, networking, and job interview etiquette. He was energetic and engaging, and tailored his presentation to what we needed. Highly recommend!"

Emily Seabrook

"I spent 2 hours with Nuwan at the RBG Tea House. Over that time Nuwan exemplified by his coaching and his natural etiquette precisely the manners and execution he was coaching me on. He gave me much more confidence then I has before, including dress, conversation skills and walking with confidence. Worth every minute and every penny."

Mary Clare

"I can't thank Nuwan enough for boosting my self-esteem. From handshakes to body language, the coaching has improved my overall confidence"

Monika Sharma

"My daughter took a one-on-one session in dining etiquette and the results was astounding, not only is she eating with knife and fork but her posture and mannerism at the dinner table has significantly improved. I am very grateful for Nuwan's approach and would encourage everyone to give their kids this great opportunity to learn and practice good manners."

Sieske Roberts

"Etiquette Matters institute of etiquette is a fun enjoyable place to learn and be educated about etiquette and business life skills. It was a great experience and I recommend it for teenagers today. Thank you 😆"

Austin Leal

"Great experience for my kids. They learned so many important things and enjoyed each class they had. Thank you🙏"

Andrea Caamano

"Thanks for the awesome coaching! Seriously, it's been a game changer for me. Feeling way more confident and easygoing about being myself. Your tips on etiquette were Spot on"

Olga Sokolova